Hi Jill, we're in the same boat, and I'm glad to see that there are other users in the same scenario.
Any tips and tricks would be most appreciated! Jill Ackerman Lindblad Expeditions I'm interested to know how other people resolve complex proofs that have many pages, many comments, and not too many options to indicate which comment is the one for the designer to look at. The way we decided to do it was that the very last comment in any discussion would be the final decision and the thread would be marked "resolved." Then, the designer can use the checkmark "done" to indicate they made the change or "needs follow up" if something isn't clear. These decisions need to be very clear to the designer, who shouldn't be spending time reading through dozens of comments and discussions. After all the comments have been made, it's up to the marketing manager to review everything and make decisions. Problem #1: the designer sets up the designations for notifications and those can't be changed once they are done (I can't see how to do change them) even by the Owner/Marketing Manager. The marketing manager then sends it to all the people that need to review it. The designer sends the proof to the marketing manager. (It's unclear the difference between Moderator and Owner). Therefore, the Marketing Manager is designated as the Owner of the proof because it seems they get the most flexibility to manipulate the proof. The ProofHQ Workflows just don't work for us since the designer has no idea who needs to be reviewing it.
The way we work is the designer uploads the proof but is not responsible for trafficking it around to all the people that have to approve it and make comments. We often have long brochures and catalogs with many people who are reviewers all over the world. Hi We are new users and are struggling a bit with how to best use ProofHQ in the real world.
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